Getting to Know our Clients
We have a conversation about what your family member needs help with and what concerns they have.
Meeting in Person
We like to meet your family member face-to-face so we can really get to know them. We'll talk about what they enjoy, what they don't, and what they like to do for fun. We'll also take a look around their home to make sure everything is safe and that their helper knows about anything that might be tricky.
Then, we'll create a special plan just for them, focusing on exactly what they need help with.
Finding the right Caregiver for you
We want to make sure your family member gets along really well with their helper! So, we think carefully about who would be a good match based on what your Personality and needs.
If things change, or your family member finds they'd prefer someone different, that's okay too! We can always find a new helper.
To make sure everything's going great, our Care Manager will visit regularly to check in, see how things are going, and make any changes to the care plan if needed.