Our Staff
Staffing
Our staff are critical to the success of our mission and wellbeing of our service users. We take pride in hiring top talent and invest in retaining them. In an industry where attrition can be so high, we are the exception to the rule. We take good care of those who take good care of our service users: our staff. To maximise their positive impact, we commit to the following:
- Encouraging a work/life balance
- Deploying enough suitably qualified, competent, skilled and experienced staff
- Training our staff so they can deliver high quality care while enhancing their own skills
- Offering personal and professional development programmes
- Employing enough staff with the necessary mix of skills to meet the needs of our service users.
- Ensuring an appropriate number of staff hold qualifications in health and social care as required.
- Ensuring our staff are receiving the necessary support, supervision, appraisal and development needed to deliver a safe and effective care
- Adhering to recruitment policies and practices that respect equal opportunities and protect the safety and welfare of service users.
Management and Administration
Effective leadership provides a clear vision and improves morale which in turn increases employee engagement, building a strong workforce which shapes values and goals in turn creating a culture of openness, trust and employees retention. We understand that effective leadership is critical to the success of our services and thus commit to the following:
- Employ a registered manager who is compassionate, qualified, competent, and experienced for the role
- Encourage engagement by motivating and offering development plans to improve the business
- Provide and maintain a safe
- Adopting an inclusive culture that is supportive and respectful towards all employees from diverse backgrounds
- Foster a transformational management approach that is motivating and improves skills and talents of employees
- Implementing and maintaining effective quality assurance and quality monitoring systems
- Adhering to accounting and financial procedures that protect the interests of our service users.
- Ensure staff are well trained and well equipped to perform their roles without any impediments
- Ensure all polices are read, understood and adhered to by all employees
- Maintaining up-to-date and accurate records